Privacy Policy

Privacy Policy

Effective Date: June 1, 2025

At WillToGo (operated by Rudraksh Web Solution Providers and supported by iStart Jodhpur), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you access our services via www.willtogo.in or through direct communication.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, contact number, and email address

  • Address (for pickups and drop-offs)

  • Accessibility or mobility requirements

  • Booking details and preferences

b. Automatically Collected Data

  • IP address

  • Device type and browser used

  • Pages visited and interaction time

  • Cookies and analytics tools (e.g., Google Analytics)

2. How We Use Your Information

We use your data to:

  • Confirm and manage bookings

  • Improve accessibility and service quality

  • Communicate with you regarding trips, changes, or promotions

  • Analyze website traffic and user preferences

  • Ensure compliance with legal or safety obligations

3. Sharing of Information

We do not sell or rent your personal information.

Your data may only be shared with:

  • Partner hotels or accessible venues (only with your consent)

  • Government agencies, if legally required

  • Payment gateways or technical partners for secure processing

4. Data Security

We follow strict digital and physical security protocols:

  • SSL encryption on our website

  • Secure databases with limited access

  • Periodic audits to prevent unauthorized access or data leaks

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent at any time

  • Request a copy of your data

To exercise any of these rights, email us at info@willtogo.in

6. Cookies and Tracking

We use cookies to enhance your browsing experience. You can modify your browser settings to refuse cookies, but this may affect some features of our website.

7. Children’s Privacy

WillToGo does not knowingly collect data from children under the age of 13. If you believe your child has submitted personal data, please contact us immediately.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website with the effective date listed above.

Contact Us

If you have questions, concerns, or feedback regarding this Privacy Policy, please contact:

WillToGo – Accessible Travel Service
📍 Outside of the Chandpol, near Fort Road, Jodhpur, Rajasthan – 342001
📞 +91 – 9680595947
📧 info@willtogo.in